This months Tip!
Is your Phone impacting on the bottom line? check this out.
Increasingly, Australian shoppers are letting their laptops do the Searching,
Is your busines being found?
Online shopping has very quickly moved from cutting edge to commonplace.
A 2008 Nielsen survey found that 80% of Australian internet users sometimes shop online.
So it seems that Aussie consumers have embraced ecommerce with enthusiasm. But have you kept up?
A Commonwealth Bank Investment Trends Business Owners Survey around the country In 2008,
found that 42% business had a web site, but only 18% allowed clients to buy online.
Less than one fifth of businesses are tapping in to the four fifths of internet users who shop over the web.
RJbiz Hosting is not only the cheapest, but offers everything our competition offers, plus some.
The massive 1 Gig of disk space available , means web space is no longer an issue. This massive storage allows you the
added feature many of our customers find most useful. You are able to run multiple Websites.
and Domain names on the same account, without any extra hosting fees.
Dont worry if your are new, We will have you on line, opperating in whatever your time frame requires.
Most of my clients are Micro and small business owners, who when joined were new to the internet, it was their first
internet experience.
We cater for DIY help, with help that is second to none, if you need to, we do all setups and uploading your
information and show you how to maintain your site yourself. Once the gobbly-gook has gone, it's not that bad really.
RJbiz provides robust industry-standard web site hosting solutions tailored to your individual needs. Shared hosting through RJbiz is the most cost-effective means for businesses and individuals to develop an online presence. Through RJbiz you get access to secure, high-performance web servers, rock-solid network infrastructure and free email technical support.
SPEED & RELIABILITY
Your web site will be hosted on a high performance Pentium 4 server with a Linux Apache platform, ensuring that your web site receives the best results from these market leaders.
High Availability / High Performance Datacenters
Multiple backup generators and facility wide battery backup
Fiber entry on two sides of the facilities
Redundant path fiber to upstream providers via multiple transport providers
Total of 25 gigabit Internet connections
Redundant network cores and total of 30 redundant backbone routers
Two network operations centers staffed 24x7x365
Bandwidth:
Monthly bandwidth limits are reset at the start of each month.
(Band width is the amount of Information being taken or viewed from your site )
limits are fixed to avoid overusage charges for you, With RJbiz that is almost never an issure, RJbiz gives a massive
3 Gig Bandwith, this will handle most Medium Bussiness's demand
Set up Fees:
There is a $10.00 charge
We also have 99.5% Uptime, Which means you are available to be found 24/7.
What is hosting?
Every Website in The world must be hosted somewhere, a parking lot in Cyber space if you will.
Without hosting, your site is unable to be accessed online, on the World Wide Web.
There are many ways you can host your web site, many free sites, but, NOTHING is free right!
So whats wrong with using them?
Below is just a few
How proffessional is your image when your Your site linked to a Free site, "site/yahoo.com"
How proffessional does it look with an Email address as "yourname"@yahoo.com"?
Search Engine's cant find them,so you are not going to any traffic to speak off
What credibility is your bussiness portraying? cheap.
For less than the cost of an Add in the local Rag, you can have complete control of your own Web-Site, and use those Free sites to your advantage.
You may already have your site, or have some one that will do it for you, No Problems, only au$120.00 per year, its online available to all worldwide.
Not happy with your present host, possibly to expensive, or cant cant talk to real person to answer your questions, just give me a call
Check it out What else is on offer
Dophin
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1Gb Disk Storage
au$499.00/ per year
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Ireckon
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1 Gig Disk Storage
au$990.00 per year
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BrizBasic
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300Mb Disk Storage
au$528.00/ per year
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SMG Brisbane
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250Mb Disk Storage
au$374.00/ per year
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Melbourne IT
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200Mb Disk Storage
au$311.28/ per year
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Why sell online? Back to top"
There are many benefits to selling online, but some convincing arguments are:
Make it easier and faster for customers to buy from you. means Providing purchasing and payment option.
Today's time-poor consumers shop from midnight to midday, 24/7 availability, can capture sales you didn’t even know
were there.
Imagine walking into the office in the morning to discover that you’d made a dozen sales overnight! made money while you sleep.
Cut your sales costs. Once your systems are in place, the marginal cost of selling online is negligible.
Web sales are typically self-service, so your customers create the order, generate an invoice, can even update your customer database,
simply by filling out a web form.
No customer staff, no overtime,by saving cost you are increasing your overall profitability.
Some small businesses carve out a market niche where they don’t have to compete on price alone.
The downside is, your potential customer base is limited. But The internet can help you take your specialised product to not only
customers in Australia and around the globe.
Streamline your systems Back to top"
After creating your online shop, this allows you to feed information into your systems, automating stock control and
customer database management ect.
When customers pay you online, the money is usually in your bank account by the next
business day, helping greatly with your cashflow.
The first step is to plan your virtual shop. Here are some of the issues you’ll want to think about:
How will you allow customers to buy: Over the phone, by fax, mail order, online or all four?
What payment methods will you offer: cheque, direct funds transfer, credit card, debit card, PayPal or BPAY?
You need to put in place and the technology you use to support them.
Building your site. Back to top"
How will you develop your site?
Options range from a low-cost DIY site to a one-off site designed by a digital agency especially for your business
Systems.
It isn’t enough just to build your web shop; you also need systems in place to fulfil orders as they come in.
If you sell goods, rather than services, shipping is a crucial issue. and the place many online shops fall down.
The appeal of online shopping lies in its speed and convenience; slow or expensive shipping can cancel out those benefits.
That’s why it’s essential to make your shipping arrangements as fast and economical as possible.
Pricing.
Will you need to adjust your pricing for the online channel?
Could you share some of the cost savings with your clients?
Will you pass on the costs of shipping as an extra charge,
Bundle them into the price of the goods?
(Free delivery can be a very effective drawcard.)
Security. Back to top"
There are two important issues here:
Security of your customers’ personal and financial data,
Risk to you of fraudulent transactions. Online security is a vital concern for consumers, and can be a real barrier keeping online customers away.
To reassure your customers, you not only need to do the right thing, you also need to be seen to be doing it.
That means making use of the latest technology and security safeguards to keep your customers’ personal details safe and secure.
Fraud is also a concern for online merchants, as it is for any business that takes orders remotely.
By definition, an online sale is what the banks call a ‘card not present’ transaction, without the traditional guarantees of a
signature or photo ID.
If a fraudster places an order with you using stolen card details, and the true owner of the card later disputes the transaction,
you could end up out of pocket.
Your bank or merchant provider might recoup the money from you via a chargeback,
but the goods you’ve shipped are gone forever.
Fortunately, you can reduce the risk and free yourself from liability by using the latest security protocols.
That means ensuring your website and payment gateway comply with the Payment Card Industry Data Security Standard (PCI DSS).
Even better, you can opt-in to the new 3D Secure protocol, which requires shoppers to confirm payment with a PIN or password attached
to their card.
Then, if fraud does occur, many banks will not institute a chargeback,
so you’ll still get paid for the goods you shipped.
Putting the pieces together. Back to top"
So, what does it take to create a fully-fledged web shop?
website.
The first step is to register a domain name
A hosting company
Build your website.
Shopping cart. Back to top"
You will need shopping cart software.
A shopping cart allows customers to browse your products, purchase/delete pay then checkout,
Available Shopping carts are numerous, along with a huge range.
You can many Free programs, BUT BEWARE Security is paramount
Pay pal FREE Shopping cart is well recognised and excepted worldwide.
And provides an excellent FREE Shopping cart that will accept Paypal, and most major credit cards
PayPal is intergrated into your website and provides an excellent entry point for micro and small bussiness.
Depending on your type of business, I have clients with medium size business still happily
using the basic PayPal,
its as simple as opening a Free account
Have a look at what they offer I recomend it.
Off the self Templates are available at various prices like
Ecommerce Templates
Right the way through to fully intergrated stock control system's that can do a lot of the back-office work to support your other systems.
A good shopping cart might include things like:
• Order management tools
• Pricing rules, allowing you to offer things like bulk discounts
• Stock management tools
Payment gateway.
The payment gateway is the secure connection between your site and the bank or merchant provider.
Merchant provider.
The financial institution that validates the card details and makes the payment.
There was a time when you needed to find all of the components separately and put them together yourself
But, increasingly, components come packaged together, so much of the hard work has been done for you.
There’s many off-the-shelf solution's that haves everything you need to create and
customise your own online shop, to back office systems.
Do it yourself
If you’re comfortable with HTML and you like to tinker, it’s possible to put together a basic web shop at very little cost.
Shopping cart software comes free with some hosting services,
and with the right cart you can set up a PayPal payment gateway for nothing, although you will pay a fee for each transaction.
Pros: It’s cheap!
Cons: It can be hard work, and you really need to do your homework on data security.
Typical set-up cost: Free (if you don’t count the cost of your time, but hosting costs will apply).
Use an off-the-shelf solution
Pros: It’s quick, easy, secure and economical.
Cons: May offer less flexibility and control than a purpose-built site.
Typical set-up cost: $299.
Pay a consultant
The traditional path is to hire a consultant or digital agency to create a site for you. There can be real benefits to having an expert on your side – but you need to be very clear upfront on what you want and what you’re getting for your money.
Pros: Develop a site tailored to your business and needs.
Cons: It can cost a little more – or a lot more!
Typical set-up cost: $7000–$20,000.
Hire a developer
If your business sells primarily over the web, you might want to bring the expertise in-house, and hire a webdeveloper for your team. Even then, they’ll need a budget to buy the software and components they need to get your site up and running.
Pros: Expertise on tap.
Cons: All the usual issues of finding and retaining staff.
Typical set-up cost: $5000–$10,000, plus hiring costs.
Bernard Tanner is the Chief Operating Officer of Commonwealth Bank Local Business Banking, a specialist division dedicated to the needs of small businesses.
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